How does it work?

Most of your sales teams’ actions start in their inbox. That is where they receive your customers’ requests and start conversations. So we connect our models to your sales reps’ inboxes and carry out a range of tasks autonomously: categorizing, routing, replying, following up, ...

Entering incoming orders into your ERP is usually the job of your sales administration teams. With access to your ERP data and to the rules learned during the training phase, our model can handle order entry autonomously, from the email all the way to validation in the ERP. It enters the order and checks prices, stock, customer credit limits, ...

Just as with orders, our model finds the customers and products in your ERP from price requests received by email. It also proposes prices based on your rules and on what it has observed in the past. Finally, it can automatically suggest complementary products to customers.

Our models can read tenders and technical specifications, find the sections that contain relevant products, and propose matching internal references along with prices consistent with your sales history and your conversations.

Our models can handle sales disputes automatically, using the data in your ERP, email history and your guidelines, without involving your teams when it is not needed.

Requests about prices, stock, lead times or product information can be handled automatically by our models. Access to the inbox, history, ERP and the web lets the model give the right answer to every customer request.