FAQ

Answers to frequently asked questions

How does Eledone integrate with my ERP?

Eledone IA has a universal interface which allows it to be connected to any ERP in a simple and secure way.



We use a shared mailbox / ticketing tool (such as Freshdesk), is this compatible ?

Absolutely, the Eledone artificial intelligence model can be interfaced with an Outlook mailbox or any type of ticketing tool.



Is there any danger in implementing an artificial intelligence model in my company?

The security and confidentiality of your data is paramount, which is why the Eledone AI model operates in isolation from your environment. Your space is independent and hosted within the European Union. We comply with all applicable RGPD and confidentiality standards.



Can your system generate errors in my ERP?

The Eledone artificial intelligence model never works in total autonomy. Human validation is always required to validate data entry.Today, we enable our customers to significantly reduce the number of disputes and errors generated by sales.


Do you have any further questions?

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