How does Eledone automate complex price requests with artificial intelligence?

For many B2B companies, manually handling quotes and price requests is still a time-consuming, repetitive and error-prone task. When a distributor or supplier receives a request by email or PDF, processing it often involves a line-by-line review, looking up references in the catalog, checking quantities, re-entering everything into the ERP… All of these steps take up people’s time, slow down sales responsiveness and increase the risk of errors.

At Eledone, we have found a solution to this problem: we have developed an artificial intelligence model capable of reading, understanding and automatically integrating these documents into our customers’ ERP.

A real-world case: automating a complex price request

We recently supported a customer, a B2B distributor, in processing a particularly difficult purchase order.

The document we received contained:

• Incomplete or missing product references

• Approximate descriptions

• Non-standardized quantity and price formats

In other words, a typical case where traditional OCR software fails, and one that would have required manual, line-by-line processing by a skilled operator. This kind of task is not only time-consuming, but also frustrating for sales teams, who would rather focus on higher-value work.

Artificial intelligence that drives productivity

In this context, our solution made all the difference.

Thanks to an AI model specifically trained on real-world field cases, our tool was able to:

• Recognize products despite data entry errors

• Automatically find the right references in the company’s catalog

• Infer the correct quantity from sometimes unclear context

• Complete the lines and automatically integrate them into the ERP

All without any human intervention.

The results speak for themselves:

• Zero processing errors

• A quote recorded in under a minute

• A fast response to the end customer, who immediately confirmed the order

This kind of performance is no stroke of luck: it is the result of tailored development, built on the business specifics of B2B suppliers and distributors.

Why does it work?

Eledone’s approach rests on two fundamental pillars:

1. Cutting-edge AI technology, capable of understanding the subtleties of business documents, far beyond simple optical reading.

2. Deep business adaptation, because every industry, every customer and every product catalog has its own rules and its own language.

Our solution is not a generic tool: it is an intelligent technology, trained, tested and deployed as close as possible to our customers’ challenges.

Looking to automate the management of your quotes and price requests?

Eledone can help you save valuable time, make your data more reliable and improve your sales responsiveness.

To discover how our solution adapts to your ERP environment and your internal processes:
Book a demo